Emails are not being delivered?

The application always delivers the email notifications to the receiver but sometime email goes to spam/junk folder. Basically, the email deliverability depends on the 'email sender reputation' which is based on the email that you define in the ''Sender Email Address' section of Wholesale Signup Form.

An email sender reputation is a score that an Internet Service Provider (ISP) assigns to an organization that sends email. It’s a crucial component of your email deliverability. The higher the score, the more likely an ISP will deliver emails to the inboxes of recipients on their network. If the score falls below a certain threshold, the ISP may send messages to recipients’ spam folders or even reject them outright.

In order to avoid the emails go to spam, please follow the below guidelines: 

Don't user marking emails to send emails:
Don't use your marketing email address as 'Sender email address'.
Example, If you use info@domain.com or sales@domain.com to send promotional/marketing emails to your customers then don't use that email as 'Sender email address'

- Don't use an email address that contain 'hello' as 'Sender email address'
Example, hello@domain.com

Sender and receiver emails shouldn't be same:

If you're testing Wholesale Signup form then make sure your Test Customer doesn't have the same email that you set up as the 'Sender email address'.

Try our sender email:

If you're still having email delivery issues using your business email then we would recommend you to use email noreply@digitalcoo.com as 'Sender email address'. We hosted this email to a secure mailing server for High Email Deliverability.

Here are guidelines to change the 'Sender Email Address'