Discount showing up but not applying on checkout page
Wholesale all in one app discount working fine on all pages, but suddenly, stop showing discount on checkout page. Some possible reasons happened that prevent discount showing on checkout page. Below we have listed top 3 reasons, you can read it for more clarification.
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Possible Reasons:
- Reason #1:Other apps make conflict
- Reason #2:When your developer modifies the code associated with checkout button
- Reason #3:Wholesale all in one app checkout function not triggered in some browsers due to theme script
Reason #1:Other apps make conflict
Most of time, After configured wholesale all in one app in your theme, You installed Other apps that linked also with checkout functionalities. In this case, These apps code overwrite wholesale all in one checkout events. In this way, wholesale all in one app checkout functions not triggered, and order process through regular checkout.
Below we have listed some these other apps categories:
- Subscription apps
- Recharge apps
- Rewards apps
- Discount apps
In this case, you need to contact with our team for resolve this issue. Contact us
Reason #2:When your developer modifies the code associated with checkout button
Most of time, After configured wholesale all in one app, you need to edit some thing or your developers doing any work in your theme, changed checkout related code. In this way, wholesale all in one app linked remove with checkout button and its event. In this way, wholesale all in one app checkout functions also not triggered, and order process through regular checkout.
In this case, you need to contact with our team for resolve this issue. Contact us
Reason #3:Wholesale all in one app checkout function not triggered in some browsers due to theme script
Sometime, That theme you are using stop to run any other apps script on top of its own events. In this case, theme code overwrite wholesale all in one app checkout events in some browsers. That's way, wholesale all in one app checkout functions also not triggered, and order process through regular checkout.
In this case, you need to contact with our team for resolve this issue. Contact us
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